By accessing or using retreeve.in, browsing its content, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the site.
These terms apply to all visitors, browsers, customers, and anyone who accesses or uses the site in any capacity.
We make every effort to display product descriptions, dimensions, and images accurately. However, slight variations in colour, texture, or finish may occur due to differences in screen calibration or natural variation in handmade or workshop-produced objects. These variations are not defects and do not constitute grounds for return unless the object is materially different from its description.
All prices are displayed in Indian Rupees (₹) and are inclusive of GST. A GST invoice is provided with every order. Prices may change when the edit is updated. The price displayed at the time of order confirmation is the price charged.
We reserve the right to correct pricing errors and to decline or cancel orders placed at an incorrect price. In the event of a pricing error, we will contact you before processing payment.
Placing an order constitutes an offer to purchase. Your order is confirmed only when you receive an order confirmation email from us. We reserve the right to decline any order at our discretion, in which case any payment will be fully refunded.
Delivery terms, timelines, charges, and packaging practices are described in detail on our Shipping & Returns page. Those terms are incorporated into these conditions by reference.
Risk of damage or loss passes to you upon delivery. If an order arrives damaged, please refer to the Damaged Items section of our Shipping & Returns page and contact us within 48 hours of delivery.
All sales are final. We do not accept returns or exchanges. Full details are set out on the Shipping & Returns page and are incorporated into these terms. Key points:
All content on retreeve.in — including but not limited to text, copy, product descriptions, editorial writing, photographs, design, layout, and the Retreeve name and wordmark — is the property of Ruchika Agarwal / Retreeve and is protected under applicable Indian intellectual property law.
You may not reproduce, copy, republish, upload, distribute, or use any content from this site for commercial purposes without our prior written permission. Personal, non-commercial use (such as sharing a product link) is permitted.
Retreeve provides the site and its services on an "as is" basis. To the fullest extent permitted by Indian law, we disclaim all warranties, express or implied, regarding the accuracy, completeness, or fitness for purpose of the content.
We are not liable for any indirect, incidental, or consequential loss arising from your use of the site or from any product purchased through it, beyond the value of the original transaction.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier disruptions, natural events, or government actions.
These terms are governed by and construed in accordance with the laws of India, including the Consumer Protection Act 2019, the Information Technology Act 2000, and the Sale of Goods Act 1930 where applicable.
Any dispute arising from these terms or from a transaction on retreeve.in shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.
We reserve the right to update these terms at any time. The date at the top of this page reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.
For questions about these terms, write to Ruchika Agarwal at ruchika@retreeve.in.